Equipe AstoreShop
- Total activity 420
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Activity overview
Latest activity by Equipe AstoreShop-
Equipe AstoreShop created an article,
How does the Astore Shop search engine work?
How does the search bar work? When you perform a product search via the search engine, it returns the results produced according to a relevance calculation based on the following criteria: The pr...
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Equipe AstoreShop created an article,
How to rank the lists by alphabetical order?
By default, favourite lists are ranked from the most recent to the least recent (creation date). To sort them in alphabetical order (ascending or descending): click on the arrows in the first col...
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Equipe AstoreShop created an article,
How to find the Astore Shop URL?
You can access Astore Shop online using the following links for your country: UAE Hotel Website: https://www.astoreshop.com/ae_en/customer/account/login/ Alternatively, On the search bar of your b...
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Equipe AstoreShop created an article,
What are the different statuses of an order?
Once the order has been placed, you have the possibility to follow its progress: My account > Order tracking. Orders are classified by. Date of creation Logistics orders (if the products order...
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Equipe AstoreShop created an article,
Can I access Astore shop on a smartphone?
You can connect to Astore Shop from your mobile phone and tablets. The platform is responsive and runs on both operating systems (Android and iOS). You can add products and place an order.
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Equipe AstoreShop created an article,
Which browser would be the most suitable to use for Astore Shop?
For a better experience and best optimization of Astore Shop, we strongly recommend that you use the Google Chrome browser. You can also use Internet Explorer, but it has some bugs that we are fix...
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Equipe AstoreShop created an article,
How can I set / modify my delivery days in Astore Shop? (if part of the supplier's delivery rounds)
The delivery day calendar (order reception) is displayed on the website when you are at least paired with one supplier. This calendar doesn't display if you are not paired with a supplier. On Ast...
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Equipe AstoreShop created an article,
How can I partially validate my order?
It is possible to add products from different suppliers to your cart and partially validate your order. The other items will remain pending and can be confirmed later.
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Equipe AstoreShop created an article,
Where are the order conditions indicated?
Suppliers can define one or several order conditions on Astore Shop : Order minimums of the supplier shop: Quantity minimum: the hotel have to order X pieces minimum from the supplier (all prod...
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Equipe AstoreShop created an article,
Why can't I add an item to my cart? (Hotel group specific)
It is possible that the product selected by the customer/hotel user is not part of the products authorized for purchase. In this case a popup will be displayed explaining that the product cannot ...